McKesson Director, Network Services - Telephony in Alpharetta, Georgia
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.
Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career.
Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.
We are recruiting for a Director, Network Services - Telephony to join our team! This is an exciting opportunity and can be located in our Scottsdale, Las Colinas, Alpharetta or The Woodlands offices.
Architect responsible for defining and implementing technical architectures in support of McKesson’s strategic shift to Cloud Telephony architectures
Development of a future state vision, architectural roadmap, standards and guiding principles as they relate to the organization’s investment in CloudTelephonytechnologies and services.
Analyzes enterprise business context (trends and business strategy) across the business units to derive technical architecture.
Engages with McKesson business and technical stakeholders to understand enterprise and technology requirements in support business strategies and objectives.
Engages with selected technology vendors to gain insight into new technologies, services and solutions.
Performs evaluation and selection of hardware/software technologies and services related to McKesson IT’s cloud telephony strategy to ensure they can satisfy both business requirements, operational and support services criteria.
Provides domain specific expertise in support of Enterprise Architects, Application and infrastructure Solution Management teams in both the development of enterprise standards and in the creation of new systems and/or enhancements of existing systems.
Serves as a consultant to the IT organization(s) as it relates to Infrastructure and Cloud solutions. Includes the support of existing systems and the design and development of new interfaces starting with business requirements, definition of use cases, layouts, templates and interaction models.
Will work collaboratively with various parts of the McKesson IT organization including Product Management, Service Delivery, Finance, risk and security teams throughout the service(s) lifecycle.
Collaborates in the sharing of domain knowledge across the business units through the creation of a practice group of Enterprise Architects, Solution Managers and other interested stakeholders to share best practices and domain knowledge in a collaborative manner.
Assesses current technology environment to detect critical deficiencies and recommend solutions for improvement.
Assesses technology industry and market trends, and determine their potential impact on the enterprise.
Serves as a futurist, a mentor, and a consultant to the McKesson IT organization as it relates to CloudTelephonytechnologies and industry market trends.
Provides domain specific expertise in support of Enterprise Architects, Application and infrastructure Solution Management teams in both the development of enterprise standards and in the creation of Infrastructure and Cloud solutions.
Consults on technical architecture implementation and modification project activities, particularly for new and/or shared Infrastructure and Cloudsolutions.Provides direction and knowledge in support of Solution Architects and Project teams.
6 years specific systems experience including 5 years managerial experience
Deep understanding of different on premise and cloud based telephony platforms based on commercial and open source technologies.
Direct experience migrating on premise Enterprise telephony systems to public telephony cloud providers (2 years)
Experience with complex API integration between private and public cloud telephony environments
Experience with multiple cloud telephony management platforms and automation/cloud platforms.
Additional Knowledge & Skills
Expertise in developing complex cloud-based product/services using Azure, AWS or other cloud technologies (2 years)
Experience helping development teams build and deploy Telephony systems and applications in public cloud infrastructure (2 years)
Experience with inter connecting multiple vendor cloud telephony platforms, and automation/cloud platforms.
Customer Focus and Collaboration – build strong relationships across all key business stakeholders specifically Enterprise Architecture and with Solution Management team. Ensure solid understanding of business objectives and product roadmaps. Collaboratively develop appropriate Architectural standards and roadmaps to support business outcomes. Works closely with technology industry leaders to derive the most innovative and effective technologies for the enterprise.
Technical thought leadership and innovation – brings thought leadership and strong point of view with a focus on continually improving service value (agility/cost/quality). Looks for opportunities to enhance business value through IT innovation. Remains unbiased toward any specific vendor or technology choice.
Technical expertise – solid understanding of Cloud technologies, architecture and major service providers.
Business understanding - ability to assess current and future business requirements and leverage existing standards or develop new standards where appropriate.
4-year degree in computer science or related field or equivalent experience
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Organization: McKesson Specialty Health
Title: Director, Network Services - Telephony
Requisition ID: 18004407
Other Locations: United States-Arizona-Scottsdale, United States-Texas-Irving, United States-Texas-The Woodlands