McKesson Strategic Account Manager in Atlanta, Georgia

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At Macro Helix, we are a leader in providing 340B software focused on helping customers improve financial performance, increase operating efficiencies and maintain regulatory compliance.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. We understand the importance of a system that works together. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.

Current Need

Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings. Our services and technology solutions help to reduce drug costs, increase reimbursements, and maintain compliance with federal and state regulations.

The Strategic Account Manager will provide support for 340B software directly to hospital base.

Position Description

  • Enhance relationships withexisting strategic customers to help drive retention and satisfaction

  • Enables customers to optimizeuse of Macro Helix software and services

  • Works directly with ITdevelopment team on key enhancements to software

  • Communicates legislative andindustry changes as well as Macro Helix software and service changes tocustomers

  • Regular exposure to customerand Macro Helix / McKesson executives

  • Drives the rapid adoption ofadditional Macro Helix and McKesson products and services including the use of340B contract pharmacies

  • Collaborates and facilitatescontract administration and renewal

  • Works closely with McKdistribution personnel to identify opportunities to win pharmaceuticaldistribution business

  • Participates in sales teampresentations where appropriate to further enhance business growthopportunities, improve selling skills, and gain knowledge about customer base

  • Assists in leadership of MacroHelix user group meetings

  • Represents the company byconsistently demonstrating the understanding and modeling of McKesson ICAREshared principles

  • This position is awork-from-home (optional in-office in Atlanta) with <15% travel required

Minimum Requirements

5 years customer service experience

Critical Skills

  • 3-6 years of successfulaccount management / customer service expertise within healthcare industry

  • Excellent executive communication skills

  • Attention to detail and analytical skills strong problem solvingskills

  • Organization and time management skills

  • Proficiency in Microsoft Excel (pivot tables, v-lookups

    Additional Knowledge & Skills

  • Strong interpersonal/relationship building skills

  • Working knowledge of tangential systems that workalongside Macro Helix software (e.g., pharmacy software, wholesaler orderingsystems, switch, etc)

  • Working knowledge of competitive products &services

  • 340B program knowledge strongly preferred

  • 2 years experience working with healthcaresoftware


BS degree or equivalent experience in Healthcare Practice Management or Medical Billing

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

Agency Statement

No agencies please.

Job: Sales/Client Management

Organization: McKesson Rx Tech Solutions

Title: Strategic Account Manager

Location: Georgia-Atlanta

Requisition ID: 18005985

Other Locations: United States