McKesson Business Process Associate in Cary, North Carolina
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.
We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise.Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Our mission is to help payors, biopharma companies, researchers and healthcare providers improve outcomes, accelerate access to care and reduce risk — all by focusing on the patient first. With a multidisciplinary, oncology-only approach, we bring deep expertise to a complicated disease bringing humanity and efficiency to oncology risk management.
The Business Process Associate is a role in supporting operational process design, implementation, change readiness, and reengineering. This position will lead cross functional teams to solve large, complex and/or ambiguous business problems and drive process improvements using Lean, Six Sigma, and other continuous process improvement tools.
This is an exciting and challenging role that directly supports pharmacy in the implementation of new solution launches, monitoring performance, identifying opportunities for process improvement, analyzing root cause, and supporting the implementation improvements.
The ideal candidate possesses a strong working knowledge of the specialty pharmacy industry, key performance measures, and a keen financial acumen. The candidate must exhibit strong analytic and problem-solving abilities as well as strong communication and presentation skills that enable participation in group discussions and data driven decision making.
Duties and Job Responsibilities
Perform quality/process monitoring allowing Biologics to maintain a proactive quality program and to exceed customer expectations, as well as industry and regulatory quality standards. Duties include:
Trendand track results and provide summations on risk and opportunities forimprovement for operations management and quality program review
Apply relevant tools and techniques to assessimpact based on changes to the enabling technologies that support businessprocesses. Lead development of futurestate process and drive changes across business and operations.
Operationalprocess design and development – Engineer business processes to deliverexceptional patient experience, meet expectations of the client, and enableoperations to manage outcomes
Operationalreadiness – Assess impact, develop planning, and execute readiness for aprocess change to ensure theoperation is equipped to meet agreed upon quality and service levels
Lead large, complex and/or ambiguous Business Process Improvement projects identified across the enterprise. This includes application of continuous process improvement skills and methodologies to articulate the problem, baseline current state, analyze root cause, recommend improvements
2 years experience, optimally in project management or process improvement.
1-3 years of experience: Provenability to plan and deploy business process initiatives; Ability to developmetrics, collects data, analyze data to identify root cause, measuresperformance against process requirements.
Must be able to analyze specific data andprepare written reports for management and client communications
Strong problem solving and decision makingskills
Ability to effectively handle multiplepriorities within a changing environment
Proven track record of self-development andprofessional growth
· Bachelor’s degree in business, operations management, or related field or equivalent experience
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Job: Project Management
Organization: McKesson Specialty Health
Title: Business Process Associate
Location: North Carolina-Cary
Requisition ID: 18002971