McKesson Manager, Practice Engagement Specialist (Inside Sales) in Cary, North Carolina
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.
We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise.Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Manager, Practice Engagement Specialist (Inside Sales)
The Manager, Practice Engagement Specialists (MPES) is a corporate-based sales and communication professional responsible for direct management and development of the Practice Engagement Specialist team, an inside-sales group focused on telephonically contacting oncology providers to educate them on Biologics’ pharmacy services and facilitate introductions to our field-based regional practice liaisons. The MPES operates in a player-coach environment and is responsible for increasing prescriber pull-through and maximizing revenue generation by successful guidance of the sales staff.
He/she exhibits a high degree of energy and commitment to customer service; internally, by being a positive, action-focused, solution-oriented and effective team member; externally, by providing outstanding service and high touch care to the company’s many pharmacy clients. He/she possesses the ability to establish relationships quickly over the telephone and in-person, by utilizing superior communication and sales skills.
The MPES will have a hunger to learn and the ability to share knowledge with clients in an organized and confident way. This person will be driven to provide outstanding customer service to clients and quick to develop organizational tools and resources to elevate delivery of his/her main responsibilities.
Finally, the ideal candidate will be undaunted by the challenges of sales in a busy and fragmented healthcare environment. He/she will be buoyed in this important role by the unflagging belief that, ultimately, we are not “selling” something to a prescriber – we are offering to be an extension of their clinical team to help their patients access, afford and manage oral therapies.
8 years sales administration experience and demonstrated leadership skills
Proven success in supporting sales strategy development, especially for new oral drug or disease state launches
Experience with lead generation, segmentation, and targeting
A successful track record of working with managers and executives at high levels in the organization, as well as end-users
Proven ability to prioritize a pipeline of opportunities and convert them into a successful strategy for gaining new business on a regular schedule
Strong strategic thinking/planning and market assessment skills
Additional Knowledge & Skills
Familiarity with CRM software
Strong interpersonal, communication skills and coaching skills
Excellent presentation and relationship skills
Experience with sales funnel management financial forecasting
Ability to understand financial statements and complex business models
Must have attention to detail, a commitment to quality and be results driven and customer focused.
Proven track record of problem solving skills, analytical capabilities, and collaboration skills, business analysis experience (including implementation, tracking, problem resolution and reporting)
Ability to travel occasionally, approximately 15% of the working month
Working environment includes professional office, as well as multiple prescriber office sites, cancer centers, hospitals and professional/social events in the evening and weekends as needed
4-year degree in related field or equivalent experience
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Job: Sales/Client Management
Organization: McKesson Specialty Health
Title: Manager, Practice Engagement Specialist (Inside Sales)
Location: North Carolina-Cary
Requisition ID: 18004418