McKesson Inside Sales Manager in Farmington, Connecticut
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.
Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
This position is responsible to lead a professional sales team consisting of 9 individuals including Inside Sales Account Managers and Business Development Specialists. Manage sales activity to retain and grow assigned customer base. Execute customer retention initiatives through customer contracts. Execute “bundled product strategies” to capture new office opening opportunities. Work directly with key customers, vendors, and affiliations to exceed revenue, profit, and retention objectives. Recruit, train, motivate, and hold accountable a high caliber sales staff. Utilize the company’s online ordering technology to reduce cost of order processing and create a competitive advantage.
Essential duties and responsibilities of this position include, but are not limited to, the following.
Provide leadership and clear direction to a team of inside sales professionals. Provide guidance and tactical involvement in all aspects of the sales process on a daily basis.
Set clear productivity standards, contact objectives, and daily core business expectation to ensure attainment of revenue and gross profit results and customer retention goals. Measure, track, and report progress toward becoming a primary supplier within the assigned customer base.
Coach/mentor and train staff on effective inside sales techniques through structured education and development initiatives as well as effective role play.
Facilitate communication between the sales team and support departments. Identify areas that require improvement and clearly articulate the issues so as to receive corporate assistance.
Provide accurate forecasts on a monthly basis. Hold sales team accountable for forecasting accuracy.
Coordinate the resolution of account issues to maintain a high level of customer satisfaction and sales growth.
Support company-wide marketing and sales initiatives by implemented organized call campaigns and providing results to management, providing industry market and product trends, competitive analysis and customer feedback.
8 years sales administration experience and demonstrated leadership skills
8 years sales experience in a b2b environment
Demonstrated track record of exceeding sales goals
Experience developing and managing a team
Ability to navigate in a matrix environment and build collaboration
Strong strategic ability
Strong financial acumen
Additional Knowledge and Skills
2 years of Inside Sales management experience strongly desired
CRM and ERP experience
Goldmine, JDE, and Hummingbird experience a plus
Strong interpersonal, communications and organizational skills
Demonstrated creativity, problem solving ability, negotiation and conflict resolution skills
- 4-year degree in related field or equivalent experience
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Job: Sales/Client Management
Organization: McKesson Medical Surgical
Title: Inside Sales Manager
Requisition ID: 18002472