McKesson Master Data Management, Manager in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Current Need

This position is responsible for leading the operational activities of the Pharma MDM customer operations. This position has oversight of the 9 associates, ensures that all KPI’s are achieved and partners with regulatory to ensure all state and federal laws are followed. The MDM Customer Operations manager works closely with stakeholders and business partners to ensure MDM needs are met while ensuring the integrity of Data Governance standards and regulatory rules are met.

Position Description

Responsible for analysis related to the item, vendor and customer masterfiles. Has responsibility for the integrity of the data from point of entry through dissemination. Creates documentation and improves processes that relate to data accuracy. Will manage groups and communicate with internal and external customers on the relevancy of company data. May also recommend and oversee system enhancements that will allow for more

accurate and effective data upkeep.

Responsible for theoversight and day to day operations support Pharma custome r

  • Responsible for multiple work queues

  • Developing, modifying, and executing MDGpolicies which affect immediate operation(s) and may also have company-wideimpact.

  • Socializes and drives data governancepolicies across wide stakeholder base

  • Solves complex problems with numerousvariables.

  • Interacts with multiple stakeholders from USP

  • Strategic partner to supports USP Customer MDMinitiatives

  • Leads cross functional organizational projects

Manage customerneeds and how the department processes affect the customer experience.

  • Recommend new processes to streamline and improvecustomer experience

  • Executes MDM and MDG objectives while serving as achange agent to internal and external stakeholders

  • Socializes and drives data governancepolicies across wide stakeholder base

  • Leads new business onboarding

Coach, develop andmotivate a team of both direct and indirect associates

  • Manages the performance of the associates

  • Provides guidance and mentoring to direct reports

  • Conduct regular 1on1’s & skip level meetingswith team

Ensure allestablished KPI’s are meet on a monthly basis

  • Re-evaluates metrics on a regular basis to ensurethey still meet the needs of the business

  • Holds the team and associates accountable to theestablished KPI’s

Partner and buildproductive working relationships with direct reports, peers, leadership,internal and external business partners

Execute functionalinitiatives to drive the overall strategy

M inimum Requirements

5 years data management experience and 2 years of management experience

Critical Skills

  • Master Data Management/SAP

  • Self-motivated and results-oriented

  • Proven ability to lead, mentor and motivate ateam of business professionals

  • Stakeholder / Relationship Management

  • Critical Thinking and Problem Solving

  • Innovation

Additional Knowledge & Skills

  • 5 years data management experience and 2 years ofmanagement experience

  • Strong interpersonal, verbal and written communication, developingothers and business acumen. SAP Experience preferred

  • Proficiency in Excel, Word, PowerPoint.

  • Must have impeccable follow through skills.


Advanced degree in business or related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Data Management

Organization: McKesson Pharmaceutical

Title: Master Data Management, Manager

Location: Texas-Irving

Requisition ID: 18004106