McKesson Sr. RPA Manager, Delivery & Support in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Current Need

McKesson is seeking a Senior Manager- Delivery and Support, Robotics Process Automation (RPA). The position will report to the Director of RPA and will be responsible for leading and coordinating with other stakeholders for delivering and supporting automated processes that transform the way McKesson does business.

The Senior Manager Delivery and Support will have a deep understanding of how digital technologies can be leveraged to drive transformation within operations. Excellent communication and proven success in balancing project execution, strategy and developing infrastructure/SOPs is required. Equally critical to success will be the ability to build relationships across the shared services and other McKesson business units. This position involves working in a highly matrixed organization spanning across operations and business unit locations.

Position Description

  • Provide leadership to the delivery and support of automations built within McKesson’s established RPA framework

  • Establish and lead a team of resources dedicated to RPA

  • Leverage existing relationships and establish new ones to provide scalability options for delivery and support

  • Deliver all development efforts on time and within budget

  • Advance, enhance and deploy existing best practices utilized for automation delivery across MFC, other areas within Pharma, and other business units across McKesson

  • Build upon existing production support methodologies to expand McKesson’s capabilities through a combination of internal and external resources

  • Establish regular communication/planning sessions with senior leadership across the business for support and capacity planning purposes

  • Provide leadership, guidance and governance to other business areas within McKesson to deliver RPA to their organizations

  • Previous experience in business analysis and process re-engineering

Minimum Requirements

4 years experience, at least three of which is in project management or process improvement full-time.

Critical Skills

  • Bachelor’s Degree with a preference in Business, Technology, Math, or Engineering

  • 2 years of Leadership and Coaching experience required

  • Advanced knowledge in using RPA software, technology, and tools such as Blue Prism, UiPath, Automation Anywhere

  • Process documentation and analysis including system specification and requirements for business processes (data, presentation, and logic)

  • Must have the ability to understand existing application, internal architectures, and data environments and how they could be leveraged

Additional Knowledge & Skills

  • Executive presence with strong business acumen, excellent communication skills (verbal, written, presentation) and the ability to influence key stakeholders

  • Proven ability to deliver projects on or before due date and on-budget

  • Six Sigma certification (Green or Black Belt level) desirable

  • Project Management Professional (PMP) certification desirable

  • Strong negotiation skills

  • Demonstrated ability to motivate, influence and gain commitment at all levels of the organization


4-year degree in related field or equivalent experience. Graduate degree desirable.

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Project Management

Organization: McKesson Pharmaceutical

Title: Sr. RPA Manager, Delivery & Support

Location: Texas-Irving

Requisition ID: 18005708