McKesson Technical Trainer in Irving, Texas
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.
We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise.Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Deliver training to Biologics employees via classroom and Web-based educational models. Responsible for the deployment of training and for the development, management and organization of the training function to assure that employees and managers are properly trained to perform their assigned duties. The technical trainer will be required to maintain their technical knowledge (including, but not limited to spending time in the actual workflow) in order to deliver accurate and current technical training.
Duties and Job Responsibilities
Prepares for anddelivers instructor-led, virtual, or webinar training on variety of topics(business processes, systems, new capabilities) to all levels of internal andexternal learners.
Uses adultlearning techniques, training tools and terminology appropriate to the learnerand topic.
Adaptspresentation style to meet the learner needs.
Practices goodclassroom management techniques to handle a variety of classroom situations.
Anticipatesaddresses and fields questions.
Provides bothpositive and constructive feedback to learners.
Mentors andcoaches employees.
Provides feedbackon employees’ progress to employee’s supervisors /management.
Develops andimplements training approaches to address employee’s performance gaps.
Develops exercisesand demonstrations for training.
Prepares datarequirements and tests exercises prior to training delivery.
Conductspost-release testing of system tasks used in training.
Conductspost-training testing to assess employee’s competency in understanding ofprogram workflows and business rules, and how to administer them within thesystem.
Entry level experience in technical training, field sales, product support, and/or consulting experience
1-2 years of experience in the field or in a related area or commensurate experience.
1 year of presentation experience
CPR experience highly preferred
1 year of experience in training and development or human resources, preferred
Proficient in Microsoft Office Suite
Ability to communicate effectively, both written and oral
Understanding of Pharmacy Operations
Optimistic and Positive personality
Additional Knowledge & Skills
Basic knowledge of training principles or delivery methods
Basic knowledge of product functionality
Basic knowledge of industry trends
Basic understanding of applicable job tools (e.g., MS Office Suite, LiveMeeting/WebEx, Adobe, Framemaker)
BA or BS degree or equivalent experience.
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Organization: McKesson Specialty Health
Title: Technical Trainer
Requisition ID: 18006019