McKesson Technical Analyst in Moon Township, Pennsylvania
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. Part of the overall McKesson, McKesson Pharmacy Technology & Services (MPTS) is a portfolio of four businesses that provides technology and services to retail, mail order, PBMs, hospital and health systems pharmacies. MPTS offers a wide array of solutions, including pharmacy workflow software, clinical programs, inventory optimization, government program optimization including 340B compliance, data analytics and services, and automation. MPTS is part of McKesson Corporation, recently ranked 5th on the FORTUNE 500, which touches over 65,000 pharmacies every day.
Every single McKesson employee contributes to our mission—by joining McKesson Pharmacy Systems you act as a catalyst in a chain of events that helps millions of people all over the globe. We understand the importance of a system that works together. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Your expertise, drive and passion can help us improve everything we touch, from providers to payers to pharmacies. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Hardware implementation for EnterpriseRx, Pharmaserv, and PharmacyRx. This activity includes working in coordination with customers, project managers, trainers and conversions reps for all hardware setup, peripherals, workstations, and interfaces. As well, this role performs software installation and configuration for add-on interfaces, label creation and manipulation, and set up of secondary offerings such as Pharmaserv Chain Host and Pharmacy Navigator.
Implement newaccount Hardware for MPS Pharmacy Software Products. This includes servers, workstations, barcodescanners, image scanners, printers, signature pads, biometrics devicesverify/test connectivity, collaboration between vendor and customer (VPN). The work performed for this setup requiressoftware installation and knowledge of drivers, file transfers, general computernetworking, routers/switches, and operating systems.
Implement newaccount Hardware for MPS Point Of Sale Products. This includes servers, workstations, barcodescanners, thermal printers, signature pads, cash drawer assembly. The work performed for this setup requiressoftware installation and knowledge of drivers, file transfers, generalcomputer networking, routers/switches, and operating systems.
Implement newaccount Label activity for MPS Pharmacy Software Products. This includes form building / creation usingspecific label tools (depending on product), maintaining form integrity whenchanges are made, label text manipulation for each account based on accountspecifications. Prior to this work,customer consultation is required to capture the specific label requirementsper account.
Troubleshoot newaccount Hardware and Peripherals for MPS Pharmacy Software Products. This includes settings verification withinthe application and device, test network connectivity via basic networkingtools, and process equipment replacement per established MPS&A process.
Implementation ofnumerous software application interfaces for MPS Pharmacy SoftwareProducts. Interfaces include, but arenot limited to: Parata, ScriptPro, Kraymes-Staywell, Dispill, Kirby-Lester,Eyecon. Interface setup requirescontinual knowledge of specs for each interface and involves multi-layeredcommunication between teams during setup.
Projectmanagement, related to the implementation of hardware and software peraccount. For every implementation, thereare at minimum 10 separate tasks that have to be performed at different timesthroughout the implementation. This rolerequires a level of Project Management skill to be successful.
Other job dutiesas required.
Experience withCustomer Service / Support
Experience withWindows Operating Systems
Hardware installationand troubleshooting experience
Additional Knowledge & Skills
Basicknowledge of systems & equipment installations
Productknowledge - Pharmaserv, EnterpriseRx,PharmacyRx
BS degree or equivalent experience in electronic system installation and troubleshooting
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
No agencies please
Organization: McKesson Rx Tech Solutions
Title: Technical Analyst
Location: Pennsylvania-Moon Township
Requisition ID: 18001986
Other Locations: United States-Michigan-Livonia