McKesson Global Account Manager - Clinical Trial Sourcing in Moorestown, New Jersey
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.
As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.
As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Join our team of leaders to begin a rewarding career.
Reporting directly to the Vice President, Clinical Trial Sourcing (CTS) the Account Manager is the day to day interface between the CTS team and its manufacturer and customers partners. The role involves managing multiple accounts in order to support with the evolution and expansion of the global clinical trial sourcing operations with primary focus on the US market. Working in collaboration with both the US Pharma CTS team, McKesson Europe and individual markets this role will be responsible for managing the day to day activities with the organizations CTS customer partners. The role will be responsible for managing the account planning cycle and activities to ensure the assigned customers’ needs and expectations are met and align to our internal priorities and business goals. The position requires strong client management, interpersonal and relationship management skills, as well as problem-solving and the ability to identify opportunities.
Day to day interactions and activities with customers
Develop and manage strong relationships with customers
Coordinate activities to meet customer wants and needs, sourcing product from both within and outside the McKesson network
Achieve growth objectives, financial targets and critical milestones
Develop an understanding of the supplier and customer base and gain a detailed insight into their CTS requirements globally
Oversee the US buy/sell models for CTS and ensure pricing strategy is established to maximize profitability for McKesson
Work with McKesson EU countries, US and/or directly with manufacturers to obtain necessary documentation, materials etc required to support customer needs
Work with the global CTS teams and relevant business units to proactively assess, clarify and validate customer needs, challenges, risks and opportunities on an ongoing basis
Facilitate solution development efforts that address customer wants/needs and meet the organizations growth ambitions
Build an internal network of key contacts across multiple functions and business units to support with the development and delivery of all CTS projects
Maintain high customer satisfaction ratings that meet company standardsCoordinate all customer business reviews
5 years’ Account Management experience within the clinical trial sector or pharmaceutical manufacturing industries
3-5 years’ Account Management experience within the clinical trial sector or pharmaceutical manufacturing industries required
3-5 years of experience in supplier and/or customer relationship management
Proven track record to meet and/or exceed business targets
Financial acumen to evaluate revenue/profit opportunities associated with accounts
Strong experience managing competing deadlines and manage multiple client relationships
Ability to influence decision makers, strong negotiation skills
Excellent communication, presentation, written and interpersonal skills
Additional Knowledge & Skills
Experience coming up with creative problem resolutions, out of the box thinking
Demonstrated experience with customer/supplier account management practices and procedures
Ability to leverage in-depth knowledge of the customer’s pipeline and business operations with account planning to identify, inform, analyze, and close on account opportunities
Strong experience working in cross- functional environment
Analytical and conceptual thinking skills
Project Management experience preferred
BS degree or equivalent experience Clinical Trials or Pharmaceutical manufacturing.
Master’s degree preferred
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Job: Sales/Client Management
Organization: McKesson Specialty Health
Title: Global Account Manager - Clinical Trial Sourcing
Location: New Jersey-Moorestown
Requisition ID: 18002845
Other Locations: United States-New Jersey-New Jersey (Remote), United States-New York-New York (Remote), United States-Pennsylvania-Pennsylvania (Remote)