McKesson Bilingual Drug Safety Associate in Ontario, Canada

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

The Medical Information Specialist is responsible for all medical information duties to support clients in compliance with applicable regulation, the company's Standard Operating Procedures (SOPs), and project-specific operational agreements. The role also participates in business development activities.

Section A – Specific Responsibilities

  • Respond to unsolicited medical inquiries from healthcare professionals, patients/consumers, field staff and other internal business partners, regarding marketed products, investigational compounds, clinical trials and other product informationContribute to the development and revision of standard medical responses, Q & A documents, and other medical information resources

  • Entering information for medical information enquiries into medical information databases, tracking systems and project-specific forms ensuring accurate data-entry.

  • Maintaining a library of responses to Frequently Asked Questions and of Standard Response Letters

  • Identifying Individual Case Safety Reports and technical product complaints and forwarding them to the relevant stakeholders within pre-determined timelines

  • Process individual Case Safety Reports (ICSRs), including data entry in the electronic database

  • Prioritize cases by seriousness and outcome and assign Follow up time points on all reports as required

  • Create Annual Summary Reports in compliance with Health Canada regulations, review as per calendar and follow up with business partners for compliance as needed.

  • perform reconciliation of safety databases, safety tracking systems, medical information databases, product complaint databases and clinical databases

  • Perform Canada vigilance Screening

  • Perform the literature search and signal detection

  • Participate in continuous improvement projects.

  • Participate as an active member of multidisciplinary teams to successfully achieve project and corporate goals. Identifying project issues and developing proposals for alternative strategies for discussion with superiors

  • Mentor less-experienced team members

  • Assist with regulatory agency inspections, client audits and internal audits

  • Other duties as determined.

Section B – Position Requirements:

  1. Science Degree (B.Sc.) preferred Biology, Pharmacology, Nursing, and Pharmacy.

  2. Minimum 2 years in in Drug Safety/pharmacovigilance

  3. Comprehensive experience in pharmacovigilance including knowledge of ICH, EEA,

  4. Good Pharmacovigilance Practices (GVP), Canadian legislation and regulatory guidance

  5. Good knowledge with medical terminology (e.g. MedDRA and WHODRUG).

  6. Excellent scientific and clinical knowledge

Section C – Personal Aptitudes:

  1. Ability to build positive, productive relationships with colleagues and clients

  2. Customer-focused, detail-oriented organized and flexible

  3. Excellent quality planning and organization of work

  4. Exceptional communications experience including written, verbal, and presentation skills

  5. Proven ability in the implementation of new initiatives and receptive to change in demands and workload

  6. Proficient computer literacy including PV database systems

  7. Fully Bilingual(French and English), oral and written

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Job Specifics

Grade: 909

Job Family Title: CAN-Drug Safety Spec.

Recruiting Disclaimer

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Canada on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Canada attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

By providing your application to McKesson Canada you hereby consent to McKesson Canada obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Canada transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Canada keeping your application on file.

McKesson Canada is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Job: Distribution Operations

Organization: McKesson Canada

Title: Bilingual Drug Safety Associate

Location: Canada-Ontario-Mississagua

Requisition ID: 18006193