McKesson Field Service Representative (Phoenix) in Phoenix, Arizona

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.

Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.

Position Description

Conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by SAMs and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with SAMs and Tier 2 National Account Manager to capitalize on incremental sales opportunities (equipment).

Key Responsibilities

Sales Calls to Group Customer Locations

  • Execute sales calls on group customer locations as directed by National Accounts team.

  • Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.

  • Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.

  • Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.

  • For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.

  • Determine any customer satisfaction gaps at customer locations and resell value prop as needed.

Sales Expansion

  • Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)

Minimum Requirements

Entry level sales experience

Critical Skills

  • Adaptive and solution based sales approach to working with customers/sales teams

  • Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.

  • Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible

  • Able to thrive in a dynamic environment and navigate organizational complexity and change

  • Professional, engaging and confident demeanor

  • Detail oriented with good problem solving skills

  • Good reasoning abilities and sound judgment

  • Ability to work autonomously

  • Understand technology and customer ordering systems.

  • High level of computer proficiency using MS Office applications

  • Willingness to relocate for career growth a plus

  • Able to travel up to 3-4 days per week

Additional Knowledge & Skills

  • 2 years relevant experience preferred, ideally in a customer selling situation.

Education

  • 4-year degree in business or related field or equivalent experience

Physical Requirements

  • Significant amount of time performing computer and phone based work is required

  • Significant amount of time spent traveling via automobile

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Sales/Client Management

Organization: McKesson Medical Surgical

Title: Field Service Representative (Phoenix)

Location: Arizona-Phoenix

Requisition ID: 18007323