McKesson Manager, Quality Assurance in The Woodlands, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.

We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise. Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.

Current Need

Manager, Quality Assurance

Position Description

Within the Quality Assurance function, the manager of QA will provide general supervision and adherence to established procedures for quality assurance testers. This also includes designing and implementing test plans, including processes and procedures. This role is responsible for their overall performance and of the assigned QA team, as well as the team’s coordination, creation, execution, and maintenance of test cases to ensure quality control standards are achieved.

Key Responsibilities

  • Own all aspects of the team’s function from a QA perspective including but not limited to manual testing, functional testing, database testing, load testing, regression testing and performance testing.

  • Responsible for designing, developing and maintaining test cases and strategies to meet release deliverables, project testing requirements and other quality assurance considerations.

  • Lead & maintain the assigned team to manage overall testing effort, periodically directing other QA Testers as needed.

  • Work with team to develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated.

  • Work closely with developers to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. Collaborate with other team members and contribute to design discussions.

  • Work closely with the development staff to ensure that issues/defects are dealt with in a timely and professional manner.

  • Troubleshoot defects and manage defect tracking and resolution processes so that a consistent, documented process is used and followed. Maintain well-organized records of test results.

  • Work with technical resources to discuss and troubleshoot issues; conduct post production verification and work closely with IT operations and developers to resolve any outstanding issues.

  • Scope testing efforts and represent QA in team meetings; act as an escalation for any QA issues on projects.

  • Prepare status reports for management.

  • Lead testing efforts without having a front-end user interface for the application including but not limited to: Business Rules, Calculations, Data Integrity, Data Validation, Integration, and Connectivity.

  • Work directly with databases to verify data using SQL queries.

  • Other duties may be assigned.

Knowledge and Skills

  • Strong mentoring skills

  • Strong knowledge in EMR and Billing systems used in oncology

  • Written and verbal communications skills

  • Strong analytical and problem-solving skills

  • Team Management skills

  • Experience working in a team-oriented, collaborative environment

  • Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment

  • Ability to translate requirements and troubleshoot issues

  • Should have worked in small teams following agile methodologies

  • Experience working with SQL

  • Basic knowledge on automated scripts from scratch in QTP, Selenium or other tools

  • Excellent culture fit and ability to collaborate with the team

Minimum Requirements

3 years’ experience in software and/or program testing and demonstrated leadership skills

Critical Skills

  • 2-3 years knowledge/experience writing SQL script

  • Prior management/leadership experience, specifically for QA software testing teams

  • Experience testing software, web and data warehouse reporting services applications

  • Automation of test cases using Selenium

  • Understand HTML and XML / JSON files

  • Scrum/Kanban/Agile experience

  • 3 years of healthcare experience

Additional Knowledge & Skills

  • Familiarity with multiple web browsers (versions should include current and two (2) versions prior to the current version), including IE, Firefox, Chrome and Safari a plus

  • Experience working with offshore teams is a plus

Education

4-year degree in computer science or related field or equivalent experience. Computer Science, Information Systems, or Statistics degree preferred.

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies

Job: Technology

Organization: McKesson Specialty Health

Title: Manager, Quality Assurance

Location: Texas-The Woodlands

Requisition ID: 18004557